Reference

What You Agree To When You Use zetkuis

These terms set out how your account works, what we expect from you, and what you can expect from us — from wallet deposits via DANA, OVO, or GoPay through to how disputes are handled.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal conditionsAccount suspension rulesDispute process

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HOW WE HANDLE THIS

Account Security and Policy Commitments

These terms are not just a formality — they define how we act when something goes wrong, how your data is stored, and who to contact when you want a change made. We keep your account data only for as long as it is needed to operate your account and meet our legal obligations. Cookie use on our platform is limited to session management and security — you can adjust your preferences through the browser or device settings you already use every day.

Data Retention

We retain your account data only as long as your account is active or as required by applicable law. You can request a summary of what we hold by contacting support with your account ID.

Cookie Policy

Cookies on zetkuis are used for session continuity and security checks only. No third-party advertising cookies are placed without your explicit consent through the cookie preference panel.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, freeze your account immediately through Settings and contact support.

Requesting Changes

To update registered contact details, request data deletion, or raise a formal dispute, submit a request through the help form. We verify identity before processing any account change.

How These Terms Govern Your Account

zetkuis Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using a zetkuis account, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — logging in from your phone, depositing through DANA, withdrawing to your OVO or GoPay wallet, placing

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bets, and reaching out to support. We may update these terms at any time. When we do, we will notify you through the account dashboard or by the contact details on file. Continued use of your account after a change means you accept the updated version.
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These terms apply to accounts opened in regions where access is permitted under local law. If your jurisdiction restricts or prohibits online gaming, these terms do not create any right of access for you. Your account is personal and non-transferable — sharing login credentials or operating
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an account on behalf of another person is a breach of these terms. Any account found in breach may be suspended while we review the situation. Wallet transactions through DANA, OVO, and GoPay are subject to the individual terms of those payment providers in addition to
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ours. Players in Bekasi and across Indonesia access the same account ruleset regardless of device.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account — including a payment via DANA, OVO, or GoPay that does not match what these terms describe — our support team is the right first stop. You can reach us through live chat inside the account dashboard, by email, or through the help form. We aim to acknowledge every query and will tell you if your issue needs to be escalated for a formal review.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — from what happens when rules change to how wallet payments are covered.

Yes. Every deposit and withdrawal processed through DANA, OVO, or GoPay on your account is governed by these terms alongside each wallet provider's own rules. Both sets of terms apply at the same time.

We will notify you via your account dashboard or registered contact details. If you continue using your account after the update date, that counts as acceptance of the revised terms.

No. Your account is personal and non-transferable. Sharing credentials or letting another person operate your account is a breach of these terms and may result in your account being suspended.

Submit a request through the help form in your account settings. Include your account ID and the relevant transaction reference. We will log it, verify your identity, and follow up in writing.

Access and eligibility depend on local law and are available only where local law permits. We do not make any legal determination on your behalf — you are responsible for checking the rules that apply to you.

We retain data only as long as required by applicable legal obligations. After that period, records are deleted in line with our data retention process. Contact support to ask what data we currently hold on your account.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appzetkuis App InfoZetkuis Banking

What You Agree To When You Use zetkuis

Account Security and Policy Commitments

Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to deposits made through DANA, OVO, or GoPay?

02 What happens if zetkuis updates the terms and conditions?

03 Can I share my account with someone else?

04 How do I raise a formal dispute about a transaction or account action?

05 Does access to zetkuis depend on where I live in Indonesia?

06 How long does zetkuis keep my account data after I close my account?

Terms & Conditions

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