What We Collect and Why It Matters
We collect the information you provide when creating your account — your name, email address, phone number, and the wallet identifier you use to move money through DANA, OVO, or GoPay. When you make a deposit or request a withdrawal, our system logs the transaction reference
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attached to your wallet, not your full wallet credentials. We also collect device data — browser type, IP address, and session timestamps — to keep your account secure and detect unusual access patterns. If you access the platform from Bekasi or anywhere else in Indonesia, your
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session data helps us serve the correct regional version and apply the correct language settings. We do not sell your personal data to third parties. Data shared with payment processors is limited strictly to what those processors need to complete your transaction. Retention periods follow our
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internal schedule: active account data is held as long as your account remains open; closed account data is held for the period required by our operational and dispute-resolution obligations. Availability of all services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.